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Experiencing an unexplained robot motion problem? This tutorial provides essential guidance on how and when to take a diagnostic log from your FANUC robot. Learn crucial warnings: stop the robot safely with the hold button immediately after the issue, and never power off the controller before capturing the log to prevent data loss. The video details the exact steps using your teach pendant and how to transfer the saved log to a USB drive for your FANUC America support team, enabling efficient troubleshooting and resolution of complex robot issues.